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Smart Centers, LLC Privacy Statement
Last Updated: April 29th, 2005
TRUSTe Privacy Program
TRUSTe is an independent, non-profit
organization whose mission is to build user's trust and
confidence in the Internet by promoting the use of fair
information practices.
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Smart Centers, LLC and entities under
common control with Smart Centers, LLC (an Affiliate) are committed to protecting your online privacy and strive to provide you with information and services relevant to you. To provide you with the best possible service,
Smart Centers, LLC may ask you for personal information from time to time. This statement is to make you aware as to the type of information that is gathered and tracked, what the information is used for, and with whom the information is shared.
Smart Centers, LLC does not share your
personal information outside of Smart Centers, LLC and its affiliates in
ways other than disclosed in this Privacy Policy. TRUSTe Privacy Program
Smart Centers, LLC is a licensee of the TRUSTe Privacy Program. TRUSTe is
an independent, non-profit organization whose mission is to build user's
trust and confidence in the Internet by promoting the use of fair
information practices. This privacy statement covers the Smart Centers, LLC
Web Sites listed in the section below. Because these Web sites want to demonstrate
their
commitment to your privacy, Smart Centers, LLC has agreed to disclose its information
practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first
contact Smart Centers, LLC at
. If you do not receive
acknowledgement of your inquiry or your inquiry has not been satisfactorily
address, you should contact TRUSTe at
http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then
serve as a liaison with us to resolve your concerns. What
Organization is collecting information on Smart Centers, LLC Web Sites
Smart Centers, LLC is the collector and owner of all information collected
on the URLs
http://www.smartcenters.org,
http://www.sqlsoft.com,
http://mpsc.sqlsoft.com, and
http://www.finditprofessionals.com. Some areas of these sites can be browsed without providing personal information. Some areas of these sites may require you to log on using account information optionally established by you. Other areas of these sites may ask you to provide personal information such as contact information so that we can correspond with you in the regular course of providing service and support such as processing orders and responding to requests. If you do not want to share your information with
Smart Centers, LLC, you can choose not to establish an account on Smart
Centers, LLC Web sites.What type of personal information does Smart
Centers, LLC collect?
Personally identifiable information (PII) refers to data that tells us specifically who you are, such as your name and postal address, which may be collected in addition to
non-PII data that may also be collected. Smart Centers, LLC collects personal information when you establish an account on
a
Smart Centers, LLC Web site. You may optionally provide Smart Centers, LLC
with additional personal information to take advantage of other various
Smart Centers, LLC Smart ServicesTM.Establishing an account on a Smart Centers, LLC Web site.
When you sign up for an account on a Smart Centers, LLC Web site, you agree to be bound by its
Terms of Use
and are minimally required to provide a user name, password, your name,
e-mail address, and telephone number. Your username an password can be used
to access any Smart Centers, LLC Web site. When your account is created you will
automatically be added to some or all e-mail subscriptions available
(secondary communications) from that site. You may opt-out of these
secondary communications at any time by visiting the
Subscriptions Page for that site or clicking the unsubscribe link provided
in these e-mails. These subscriptions include a brief description including
the approximate frequency of these secondary communications. What are cookies and how are they used?
In addition to the personally identifiable information (PII) that is
collected when you establish an account on a Smart
Centers, LLC Web site, we may also collect
non-PII information passively using cookies. This technology plays an important role in making the Internet work, but there is much confusion among Internet users about what cookies are and how they are used.
A cookie is a small file containing a unique identification number that is transferred from a Web site to the hard drive of your computer so that the site administrator may identify your computer and passively track its activities on the Web site. This unique number identifies your Web browser to our computer system whenever you visit
a
Smart Centers, LLC Web site. A cookie will not allow a Web site to learn any personally identifiable information (such as your real name and address) that you have not otherwise disclosed.
Cookies allow us to automatically remember your Web browser when you visit the pages of our Web sites. To help serve you better,
we generally uses cookies to:
- Allow us to deliver products and services more efficiently. By storing certain registration and preference information in cookies or associating cookies with registration, preference or profile information stored on our computers, we can deliver products and services that use such information more quickly and efficiently for more users. This information is usually saved in an encrypted form that only
Smart Centers, LLC can interpret.
- Measure statistics such as audience size and traffic patterns. This information is only collected in aggregate form and will not be linked to your personally identifiable information.
The use of cookies is an industry standard, and they are currently used on most major Web sites. It is possible to adjust your Web browser preferences to alert you when a cookie is sent to your hard drive, or to refuse cookies altogether.
Clear Gifs (Web Beacons/Web Bugs)
We employ a software
technology referred to as clear gifs (a.k.a. Web Beacons/Web Bugs), that help us
better manage content on our site by providing statistics including on page hits,
referring URL's, browser types, and screen resolution..
Clear gifs are tiny graphics with a unique identifier, similar in function
to cookies, and are used to track the online movements of Web users. In
contrast to cookies, which are stored on a user's computer hard drive, clear
gifs are embedded invisibly on Web pages and are about the size of the
period at the end of this sentence. We do not tie the information
gathered by clear gifs to our customers' personally identifiable
information.
Log Files
As is true of most Web sites, we gather certain information automatically
and store it in log files. This information includes internet protocol (IP)
addresses, browser type, internet service provider (ISP), referring/exit
pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to
analyze trends, to administer the site, to track users' movements around the
site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally
identifiable information.
Refer-A-Friend
When you provide an e-mail address or phone number for a friend or
co-worker using our referral service we will follow up with a phone call or
send them an e-mail indicating that you referred them. We store this information for the purpose of following up on the referral and
tracking the success of our referral program.
How does Smart Centers, LLC use the information it collects?
Any personally identifiable information you share with us through your account on
a
Smart Centers, LLC Web site is maintained and accessible only by you, Smart
Centers, LLC, or its Affiliates.
The following are examples of how Smart Centers, LLC may use the information it collects:
- Smart Centers, LLC may, from time to time, use your information to contact you about changes or enhancements to
Smart Centers, LLC products and services, issues regarding your information, or use of your account on
a
Smart Centers, LLC Web site.
- If your preferences stored with your account on
a Smart Centers, LLC Web site indicate that you are interested in receiving specific communication or information,
Smart Centers, LLC may send you an e-mail about products and services that we feel may be of interest to you.
With whom does Smart Centers, LLC share the information that is collected?
By providing Smart Centers, LLC with your personally identifiable information, you authorize
us to store and use your personally identifiable information according to the terms outlined in this privacy policy.
- Smart Centers, LLC is authorized to store and use your personally identifiable information for the following purposes: to manage, administer, provide, expand and improve the existing
Smart Centers, LLC service offering, and to offer new products and services; to adapt such products and services to your tastes and preferences; to send service updates; to send, by traditional and/or electronic means, technical, operational and commercial information relating to the products and services offered by
Smart Centers, LLC or through any of the sites operated by Smart
Centers, LLC, currently and in the future; and to send you survey forms, which you are not required to fill in.
Smart Centers, LLC will, of course, always give you the option to opt out of receiving any information or notices as described above, other than legal notices and other notices that are necessary to the functioning of your account on the
Smart Centers, LLC Web site.
- Smart Centers, LLC may disclose certain information about individual users to our Partners in connection with services provided jointly who agree to maintain the confidentiality of such information in accordance with this Privacy Policy. Also,
Smart Centers, LLC will disclose information about individual users to governmental or judicial authorities or law enforcement agencies, or to other individuals or entities in response to subpoena, court order, or other legal process. In matters involving a danger to personal or public safety,
Smart Centers, LLC may voluntarily provide information to appropriate governmental authorities.
Outside Links
We occasionally place links to relevant, outside resources within our Web site. Be aware
Smart Centers, LLC is not responsible for the privacy practices or the content of such other sites. By clicking on the easily identifiable link, you are agreeing to let
Smart Centers, LLC help gather and provide information during that session. If you do not want information to be used, do not click on the links.
How can you access or edit your information?
Smart Centers, LLC Web Sites provide its registered users the ability to access and edit their personal information in their user account on the
Smart Centers, LLC Web site. You can access your user profile by following these steps:
- Go directly to the
Login Page. You will be prompted to log on using the Username and password you have established for your account.
- Once you have successfully logged on to your account, you may update your personal information and preferences.
What is the opt-out policy for communications from Smart Centers, LLC?
We offer you the ability to opt-out of receiving Smart Centers, LLC updates and information about new services. This is done when you initially indicate your preferences when you establish your account on
a
Smart Centers, LLC Web site. You may update your preferences any time by logging on to your account and indicating your changes. Additionally, direct e-mail communications to you will include an opt-out link that will update your account preferences.
What kinds of security procedures are in place to protect against the loss, misuse, or alteration of your information?
Smart Centers, LLC has security measures in place to attempt to protect against the loss, misuse and alteration of your user data under our control.
Smart Centers, LLC uses physical, electronic, and procedural safeguards to protect any personally identifiable data stored on its computers. Only authorized employees have access to the information you provide us. Creation and maintenance of your account on
a
Smart Centers, LLC Web site is performed over an encrypted communications channel.
While we cannot guarantee that loss, misuse or alteration to data will not occur; we take many precautions to prevent such occurrences.
You are ultimately responsible for the security of your account on a
Smart Center, LLC Web site, including your username and password. Please take care when using and storing them.
Smart Centers, LLC recommends that you do not divulge your password to anyone. You should log out of your browser at the end of each computer session to assure that others cannot access your personal information and correspondence, especially if several people have access to your personal computer or you are using a computer in a public place like a library or Internet cafe. Updates
If there is a change to our privacy policy, we will post those changes to
this privacy statement, the homepage, and other places we deem appropriate
so that you are aware of what information we collect, how we use it, and
under what circumstances, if any, we disclose it. We reserve the right to
modify this privacy statement at any time, so please review it frequently.
If we make material changes to this policy, we will notify you here, by
email, or by means of a notice on our homepage.
Business Transitions
In the event Smart Centers, LLC goes through a business transition, such
as a merger, acquisition by another company, or sale of all or a portion of
its assets, your personally identifiable information will likely be among
the assets transferred. You will be notified via e-mail and prominent notice
on our Web site for 30 days of any such change in ownership or control of
your personal information.
Contact Information
Smart Centers, LLC
1750 112th Avenue NE
Suite B-101
Bellevue, WA 98004
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